Contact Us

Our support team can be contacted by email or via our Support Portal, where requests are handled by our expert in-house staff. A dedicated support team ensures urgent issues are dealt with quickly and efficiently.

All support requests are assigned unique Case IDs to ensure your query is handled effectively.

Our Support Portal also provides a knowledge base, allowing you to search by keyword and potentially find a solution or answer without needing to raise a Support Case.

PRIMAR Support is available from 09:00 to 14:30 Central European Time (GMT+1), Monday to Friday.